🍽️ Overview
Welcome to Food-Is. This Privacy Policy explains how we handle information when you use our mobile application ("App") available on iOS and Android.
By using Food-Is, you agree to the practices described in this policy. If you do not agree, please discontinue use of the App.
📋 Information We Collect
What we do NOT collect
- Name, email address, phone number, or any contact details
- Passwords or authentication credentials
- Financial or payment information
- Social media profiles or linked accounts
- Precise GPS coordinates stored or transmitted off-device
What we do collect
| Data Type | Purpose | Stored |
|---|---|---|
| Device Identifier | App functionality, analytics, push messaging | On-device & analytics services |
| App usage events | Understanding feature engagement to improve the App | Analytics services only |
| Crash & diagnostic reports | Detecting and fixing bugs | Crash reporting services |
| Push notification token | Delivering in-app and push notifications | Messaging service |
| Food reviews & photos you submit | Core app feature — displaying your reviews | App servers |
📱 Device Identifier Usage
We use a device identifier (a unique, non-personal token assigned to your device) for three specific purposes:
1. Application Functionality
The device identifier allows the App to maintain your session, remember your preferences, and provide a consistent experience across App launches — without requiring you to create an account or provide any personal information.
2. App Analytics
We use the device identifier to understand aggregate usage patterns — such as which features are most used, how sessions flow, and where errors occur. This data is used solely to improve the App and is never used to identify you personally.
3. Push Messaging
The device identifier is associated with your push notification token so that we can deliver relevant notifications (e.g., review updates, feature announcements) to your device. You can opt out of notifications at any time through your device settings.
🔒 Device Permissions
The App requests the following device permissions. All permissions are optional where possible and are used only for the stated purpose. Data accessed via these permissions is processed on-device or used solely within the feature you initiate — it is never transmitted off-device without your action.
🔗 Third-Party Services
The App integrates with the following third-party services. Each service operates under its own privacy policy. We share only the minimum data necessary for each service to function.
Microsoft AppCenter Analytics & Crash Reporting
Collects anonymised crash reports and usage events tied to the device identifier to help us improve stability and performance.
Google Firebase Analytics
Tracks anonymised in-app events and screen views using the device identifier to help us understand feature engagement.
OneSignal Push Notifications
Manages delivery of push notifications using a push token linked to the device identifier. No personal data is shared with OneSignal.
🔔 Push Notifications
With your permission, the App may send push notifications to your device. These notifications may include:
- Updates related to food reviews you have submitted
- New feature announcements
- Relevant recommendations based on your App activity
You can opt out of push notifications at any time by going to your device's Settings → Notifications → Food-Is and disabling notifications. Opting out does not affect your ability to use any other features of the App.
🗄️ Data Retention
We retain data only for as long as necessary to fulfil the purposes described in this policy:
- Analytics data — retained for up to 14 months in accordance with Google Firebase and AppCenter default retention settings, after which it is automatically deleted.
- Crash reports — retained for up to 90 days and then purged.
- Push notification tokens — retained while the App is installed on your device. Uninstalling the App removes the token from active use.
- Food reviews and photos you submit — retained until you delete them within the App, or until you request deletion by contacting us.
👶 Children's Privacy
The App is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect any data from children. If you believe a child has used the App and you have concerns, please contact us at the address below and we will take appropriate action.
⚖️ Your Rights
Depending on your location, you may have certain rights regarding your data:
- Right to access — request a summary of data associated with your device.
- Right to deletion — request deletion of data associated with your device identifier.
- Right to opt out of analytics — you can disable analytics tracking by uninstalling the App.
- Right to opt out of notifications — disable push notifications in your device settings at any time.
Because we do not collect personal identifiers, we may not be able to associate a data deletion request with a specific individual. To submit a request, please contact us with your device identifier (found in App settings) so we can locate and remove the relevant records.
📝 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in the App or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the App after changes are posted constitutes your acceptance of the updated policy.
✉️ Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
Food-Is — Privacy Enquiries
Email: gayanishakaraw@gmail.com
We aim to respond to all privacy-related enquiries within 30 days.